Terms & conditions

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Our terms & conditions
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TOO WET TO SHRED – TERMS & CONDITIONS

 

Welcome to Too Wet to Shred.
We like to keep things clear, fair and transparent. By booking any of our services or using our website, you agree to the Terms below.

These Terms are governed exclusively by Dutch law.


 

1. Applicability

 

These Terms & Conditions apply to all camps, retreats, coachings, lessons, rentals, events, excursions and any other activities organized or offered by Too Wet to Shred, whether booked directly or through third parties.

By making a booking or payment, you confirm that you have read and accepted these Terms.

If a specific written agreement deviates from these Terms, that written agreement shall prevail.


 

2. Bookings & Payment

 

To secure your booking, a deposit of 25–30% of the total booking amount is required. The exact percentage is stated in your booking confirmation.

Your booking is confirmed once:

  • The deposit has been received; and

  • You have received written confirmation from us.

The remaining balance must be paid no later than 4 weeks before the start date.

If the remaining balance is not paid on time, we reserve the right to cancel your booking. In that case, the deposit will not be refunded.

We accept iDeal, Klarna, Bancontact, Visa and Mastercard. Credit card payments may include a 5% processing fee.


 

3. Cancellations

 

Cancellation is valid on the day we receive it in writing.

Due to limited group sizes and reserved capacity, the following cancellation fees apply:

  • More than 60 days before the start date → 100% refund

  • 60 to 31 days before the start date → deposit retained

  • 30 to 15 days before the start date → 50% retained

  • 14 days or less before the start date (including no-shows) → 100% retained

 

These cancellation fees reflect actual and estimated costs, reserved accommodations, instructor planning and lost capacity. By booking, you acknowledge that these fees are reasonable and proportionate.

We strongly recommend appropriate travel and cancellation insurance.


 

4. Booking Changes

 

Date changes are permitted only if requested more than 30 days before the original start date, subject to availability and written confirmation.

If approved:

  • Payments already made are transferred to the new booking.

  • Any price difference must be paid accordingly.

  • The original deposit (25–30%) becomes non-refundable from the moment the change is confirmed.

  • Only one booking change per reservation is allowed.

Requests made 30 days or less before the start date are treated as cancellations and subject to the cancellation policy above.

A booking change does not reset or extend the original cancellation timeline. If a changed booking is later cancelled, the deposit remains non-refundable.


 

5. Program Changes & Optional Activities

 

We may make reasonable program adjustments due to safety, operational or weather-related circumstances. These changes will not affect the essential nature of the camp.

Optional excursions or add-ons depend on availability and participation. If cancelled, only the specific excursion fee will be refunded.


 

6. Participation Requirements

 

Participants must:

  • Be at least 21 years old (exceptions at our discretion).

  • Be physically fit and able to swim in open water.

  • Be medically capable of participating in kitesurfing activities.

 

Relevant medical conditions must be disclosed before booking.

Participants must follow all instructions and regulations. Unsafe or disruptive behaviour may result in exclusion without refund.


 

7. Waiver Requirement

 

Participation in any activity requires signing the Too Wet to Shred Liability Waiver before the start of activities.

Refusal to sign the waiver may result in denial of participation without refund.


 

8. Equipment Responsibility

 

Participants are responsible for equipment during use.

Loss or damage due to misuse, negligence or failure to follow instructions will be charged.

During official lessons, participants are not financially responsible for equipment damage unless caused by gross negligence, willful misconduct, or ignoring clear instructor instructions.


 

9. Media & Image Use

 

During camps and activities, photos and videos may be taken for promotional purposes.

By participating, you grant Too Wet to Shred permission to use images and video recordings in which you may be recognisable for promotional use, including our website, social media, newsletters and printed materials.

If you prefer not to appear in such materials, you must inform us in writing before the start of the camp.

You may withdraw your consent at any time. Withdrawal does not affect materials already published.

For more information, please refer to our Privacy Policy.


 

10. Insurance

 

Participants must have:

  • Valid medical insurance

  • Travel insurance

  • Insurance covering kitesurfing

  • Third-party liability insurance

 

By booking, you confirm that you are adequately insured.


 

11. Force Majeure

We are not liable for failure or delay caused by circumstances beyond our reasonable control, including but not limited to:

Extreme weather, natural disasters, war, armed conflict, terrorism, civil unrest, government restrictions, pandemics, transport disruptions, airspace closures, strikes or other unforeseeable events.

In such cases, we are entitled to offer a voucher or rescheduling option instead of a refund, to the extent permitted by law.


 

12. Liability

Participation involves inherent risks.

Too Wet to Shred is not liable for:

  • Loss or theft of personal belongings

  • Incidents outside official activity hours

  • Circumstances beyond our reasonable control

 

Any liability is limited to the total amount paid by the participant.

Nothing in these Terms excludes liability for gross negligence or intentional misconduct where such limitation is not permitted by law.


 

13. Website & Intellectual Property
 

All website content, branding, images and materials remain the intellectual property of Too Wet to Shred.

You may not reproduce, distribute or reuse content without written permission.

We do not guarantee that website information is complete, accurate or continuously available.


 

14. Privacy

 

Personal data is processed in accordance with our Privacy Policy.


 

15. Jurisdiction

 

These Terms & Conditions are governed exclusively by Dutch law.

Any disputes shall be submitted to the competent court in The Netherlands.

Thank you for taking a moment to read this 🙂

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